Our team sets the industry standard for excellent customer service, expertise, and craftsmanship.
Our clients have the highest standards, and we need each member of our team to meet them. Joining Twisted Pair Media means that you have meticulous attention to detail and shine the most when you combine creativity, ingenuity, and customer service.
We believe that life’s most special moments and memories can be created with friends and family in the home. Our goal at Twisted Pair Media is to enhance those everyday moments by adding great-sounding music, fantastic video experiences, and environmental controls to make beautiful spaces feel incredible.
We know every client’s vision and desires are unique, so every project is custom. Starting with design, all the way through post-installation service and support, we strive to provide a world-class experience on every step of the journey.
Every day, there will be new obstacles and problems to solve—don’t shy away from them. We expect every team member to meet those problems head-on.
Being a problem solver means that you’re a critical thinker.
And remember you aren’t alone. If you can’t find the answer, ask someone else on the team for help.
None of us are perfect, and we don’t expect you to be either. But when mistakes happen, we expect that you’ll learn from them.
Be open to the direction the team gives you, and to repeat this because we really believe it: always feel free to ask if you don’t understand something.
The other side of the coin of being coachable is realizing we are all in this together. Others will also make mistakes, but we strive to help one another along the way and hold each other to high expectations.
This means being “others focused” and looking for ways to help out your co-workers.
This team strives to continually grow together. That means understanding what you need to improve and having a desire to find the resources to get better.
The longest-tenured employees on the team started from scratch and learned, step-by-step to become the leaders they are now. That’s the sentiment we want every team member to have.
Our clients are our top priority and why we are in business. We expect nothing less than the utmost respect and courtesy given to each one.
And our team won’t be able to deliver our great service if we can’t work together. Be the person that others want to be around.
If you can see yourself in everything above, we’d love to meet you. Check out our open positions below: