We’ve been working with the most discerning clients for 20+ years—and we take great pride in our transparent and repeatable process. We work hand in hand with you and your design team to make the vision come to life. By using our process, we can ensure your experience will always be top-notch.
Phase 1
We’ll start our journey together with a one-on-one consultation to ensure we know exactly what you want and the needs of your project. We love to make the impossible possible, so we love it when you dream big. This phase is crucial to making sure we’re on the same page.
Plus, even if we aren’t the best fit for you, we want to be a part of the solution anyway. We’ll ensure we put you on the best path to finding the answers you need. We care more about your vision being realized than closing any deal we can get.
Phase 2
It’s one thing to hear about what we can do for you and another to see it in person. Even pictures can’t showcase a fully realized project the way being in the room can. We’ll invite you to our Experience Center in Nashville, where you can see for yourself what it will be like with us on your team, working on the design of your home.
Phase 3
We believe design comes first, period. That’s our philosophy as we work with your design team to make your vision a reality. We don’t stop until everyone agrees that we’ve found a truly seamless integration of technology and style.
We don’t cut corners, and most importantly, you don’t have to curb expectations. We are here to build the ultimate home with you.
"I have most enjoyed the caliber of human being Twisted Pair Media sends to work in our home. We have never had anyone who wasn’t extremely polite, thoughtful, and professional."
Phase 4
Our team of professionals will show up and execute on the vision you and the designer have laid out. We’ll quickly and carefully install every element in such a way that the installation process is as luxurious as the home itself.
Phase 5
Service excellence is the DNA of our team. With our various service memberships, you’ll never have to worry about handling technical difficulties yourself.
Our experts can respond in as little as 15 minutes —even if it's a weekend, a holiday, or the middle of the night. Your comfort is our biggest concern, and you’ll have us on your team for life.